We're here to help

Contact Aecure

Questions about Ice Cap Pro, an order, or a refund? Send us a message and our support team will get back to you — usually within 1–2 business days.

Get in touch

Pick whichever way works best for you.

Response time

1–2 business days, Monday–Saturday

Registered address

Aecure — LODHA SIGNET 1, UNIT NO. 825, PREMIER COLONY GROUND, KALYAN THANE MANGAON 421204, INDIA

Refund or return request?

Mention your order ID and reason in the form — see our Refund Policy.

Send a message

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Clicking send will open your email app with this message pre-filled, addressed to support@aecure.com. Prefer to email directly? Write to us anytime at support@aecure.com.

Looking for refund details?

Our full 15-day refund policy, including what's covered and how to start a return, lives on the Terms & Refund Policy page.

View Refund Policy